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The New Canadian — February 24, 1981

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Page 1

*

Some handy hints for better communication between Westerner & Japanese
By THOMAS

;

NEVINS '

so^mar/ formal

Itolorly. in,

'
Japan'esk this7 Holds’tru^ be- Which some Japanese seem- to b ct hu mble. Th u s s elf-a s s e rtiA graduate oKbrnell'Un-L^^^^^^
ip such-’a/’contrived dn is g resipected fhsr^t ;®F
iversity^Mr. Thomas J? Nevins L^j^ convinced?that th'ey'are and deliberate fashion,-is--re- tribute* in many/ Western and
ibther societies while 'sec­
spent his early years in JaPan |£asically JiftarenVftam'W
the
as a
researcher * with?' - the
-ple 'in. the world, and* thiat ally, when ^e/khow that Jhe deprecation . .is , indeed
time£3ibnbrec^
tradiJapan Institute of Labor and
^y^em, sentiments an’d individual ’’ban; be'’\ds proud
_
'
.
Jhe School of Industrial. and 1'^.^ d^
we tion.
: The Japanese identify dirLabor
Relations,
Cornell
^ JnbhJapanese.
’/have met. Th'e_ Japan'ese anrudeness,
University. He
Is ^"‘'V
theT foreigner is at a p^ would be ’ that' It’s a ectne'ss with
them it’s impossible/tc
managing, director of Techno‘ if ^ virtue- .to be hurrtble, and

-

and

pa rently meaningless, fixed
greetings of ' "aisatus” jn; so
many routine .daily encountecs.' If such "aisatus” 'are not
given, one will get few positive; points for originality and
individuality, and rather may
be somewhat ostracized as '

Continued from page 3 -

hHs^S’® Fsa».....Sto««^^
....................... ....... *
■Ef:sb~; the NEW CANADIAN

logy

Management

•k?. „,,.„
Tokyo

specializing

Transfer

nx/+h

isn’t; he makes

’/^/^ t;dlscus;aii 5uMrties/ '

?

'



/

.

-

; . ;

and Labor Relations Practices I
■ ,burden of IhecomJ.
r
for Japanese ConPoratl°ns" ^
fully o'M bis b
"An Independent Organ for Canadians ...of Japanese Origin
recently published by J ETlRO' I ^^ ^
......................................



I

* -* *
"
own inadequacies and} where
would- really like us to I he must follow up/and (2), if I

--- ,----- — .’Ikfact come across
place emphasis on- similari-. he
;
. n_
<
i.rr '
'
.+ acceptably close to the Japa
tles,__ not .differences.
But I^P ^^ : he ^ ldrgely|

having said that ....
[blown away the mist of.cqFi
- Just what are we dealing | tural . uniqueness which the
"■-with? There are indeed some I jaipanese: sometimes' feel more
interesting customs or - beliefs I comfortable sitting .behind.
we can point oul —
|and has!precluded me ju^uJapanese, afraid of infection, I nese party from using the
never wash their ears with I ."because this is Japan” syh-

_

-

^ ^ ^/
,^^

TUESDAY, FEB. 24>'198l

'

TORONTO, ONT-

Ikenobo

GOP to
Tax scandal hits ikebana
dump S. I. school, director and wife
Hayakawa
in 1982?

OSAKA. — The Ikenobo molding exhibitions and fees
School?of Flower Arra ngement for the issuance of licenses.'
soap and water and are jrQmer ^Obviously, Japanese
“(Ikebana,), the largest of its Such commissions -and? fees
/ shocked when they see ^or“ I Can*t use this scapegoat when
kind in Japan with many are the chief source of incomeeigners sticking their ears into I tjying Jb^^
" WASHINGTON.
The! branches overseas, is suspect- for the office.
- the. shower. They can catch I themselves. , , _ .
The tax officials said the 1
num’berV/definitely/ look bad ed of failing.to declare some
cold through > their stomachs, I / ”
and get a Uachoche be- ■ '. Ambiguity flattery
tar" U.S. Senator /Si , Haya- $600,000 in conporate earh- -declared income of the .office
cause it’s cold. Many of them I
Since’ most’ foreigners are- kawa's bid for a-second term Lings and personal income over was some 970 million yen in
in 1982.
J
' I the past five years, Jhe Osaka fiscal 1976, 890 million yen
gargle ~away impurities.Jeven I nof in a position to mast®J
in 1978 and 990 million yen
water is OK),'when they come- Japanese, which in its-process ’ Because recent polls have Regional Tax Administration
in" 1979.
_
- . , '
into the house after a?<day | is -very much the needed.,cub reflec’tVdHhartheiZ^
They said the Flower Ar­
"outside” ’ of work ' or-play, tural and behavior ' exercise, lawmaker Is viewed unfavor- , The. taxi bureau said the
In
addition,.,
the set
school
Association,,
up
Many
Japanese
open
the I j€t us define in English a fe'iv ably by 47 -per' cent of the school,-headed by Senei Ike- rangement
the ilkenobo
’ November
1969 .toCollege
take
window (even in winter) in the I characteristics of the Japanese overall electorate, the junior hobo and whose headquarters innonages
n
Kyoto
andtwo other
morning When they “make up anc| - offer some ; behavioral senator'from California's seat! are In .Kyoto; failed to record charge, of groups of members
Income*
from and
the outthree’
the school
within
the'bed (or put away the fu-J guidelines to reinforcecommu-’ Is’ ibnsidered “up-fcr grabs?'J in its books, such earnings ofschools.
schools
is annually
estimateddeclares
to be
Japan,
Repybli-J and
income, derived
from side
ton) to Jet the'dust out, even I hications effectiveness.
- \ and now three_ fellow
,„
......
Five income
billion yen
annually.
~

। school members for the hold- an
averaging
/ 130
announced
though the- colder, denser air I ... .foreigners are often critical, cabs have either^
ing of exhibitions and other million yen.
*
_
from the outside in clearly of ^ Japanese' for not saying; they -will seek to unseat'the
lawmaker functions?
They also said the Nihon
rushing in etc., etc.
lyes or hq-clearly, and express­ Jqpanese-ancestry
The
bureau
said
it
plans
to
Kadosha/ {Japan Flower- ' Ar­
want' to -learn |ing negative feelings, and or are' hinting „ strongly ‘ they
- iBut we
collect a penalty and an ad: rangement Co.) set up in 1961
communicate opinions;; only implicitly.
how
to
ditional tax. amounting to to*, publish
the
magazineJapanese. - The non-Japanese
businessman,^ /The .latest,’ ‘and /probably
with
the .
can
be- -the I.for example, should use this, strongest;,person to throw his several tens of millions of yen "Kado” and ..textbooks, de- Japanese
fronr. the school shortly. dared an income .of some '940
most' stubborn people.' in' the to his ' advantage, realizing
‘ The - ’Ikenobo
School
ofImillion yen in 1977, one bil­
world. And worse yet, they that the indirect refusal offers, is Rep. .Barry Goldwater, Jr.
Flower .Arrangements boasts ion yen in 1978 and 1-24 have' a way of/making you. fiexlbillty to both'sides when, 6R-Woodland Hills). A?story in
a membership of more than million yen in 1979.
Los
. Angeles
Times
think they are with you. In the negotiating. 1t .allows time to the
one million in Japan and ab­
long run; if a Japanese isn't feef out new ' ground and
road. It has 390 branches in
- convinced,. it's virtually im- allows the other party Jqr son ’ < of
the .
former
Japan
and
42. in
other
possible to get him -to do yourself to temporarily with- GOP
^.presidential
cannations.
something. he's not excited I draw without losing face, or didate _told,’Hayakawa of. Ms
. It was also charged with
intention . .to oppose, him in
about. How do you get him the business deal. ’ ’
sen-; tax evasion in 1967.
some-' the
1982 . Republican
excited? You have to bring | • Non-Japanese
are
Tax officials said -Senei
him' into .the ' process, make I times turned off by the appar- atoriaL primary .election in a
last
’ him a part of it, and let him ently meaningless flattery of fqceJoJgice.
.meeting
implement-and4'take action.
the Japanese. Western “tact . month.
- ;
“I dm preceding along the
^A giant step in this directi- does not include saying someon is to master and utilize thing that-isn’t true. Keep in path that I am going toyun”
skillfully a’ little theory- which Lmind that- above all,. Japanese Goldwater, 42, told the Times,
I ' have-' conceptualized: “You tact emphasizes- making - the
Meanwhile, up north, vete­
must convince the' Japanese person 'feel good- over t e_ ran House member Rep. Paul
■ otherwise the I relative truth of the comp i “_pete” McCloskey, Jr. (R-AAem
on their terms
terms ; pre- I ment. Japanesel place ...jppre Id PadcT announced that., he
difference
Hi
weight on trying to show their was “85 percent .sure” Tie
willingness to be friendly and would Be opposing the aging
issues and substance.
trying' to. please, rather than -Sen. Hayakawa. To top-'things
This is really what the art
on the actual words used. of communicating and conContinued on page 2 _
Sometimes foreigners tenc
‘ vincing. is all about. But par-

Page 2

J

‘Page .2

A D, I A-N ,

Hayakawa .

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semanticist’s - con-1 -Published: on Tuesdays and
. . .Observers . are saving -the former.,
^^JV1
proof is .in the pudding. Polls stituents that he has not given!.
taken t throughout the state the state the representation .it 1 Publisher & Japanese Editor
. in
Washington. >
' - Kenzo Mori
show , Hayakawa: would have deserves
‘ '
fi n i s h ed a weak ca n d id a te, n ot Thirty-nine per cent of /these - :
only -for ,-reelection but even polled by the Goldwater team '
I'circulation Manager

k. Sho
for .denomination
by
his said they felt Haygikawa had ' ' '
party..
,
,
SUBSCRIPTION
- A poll Iby the firm, Decision ing leadership on important I . ‘ $12. for 8 months
‘ $20. per year
Making Information of Santa national issues; 45 per cent |
._

Ana," showed last year, that if thought he had not done very L
\
, 479 Queen .Street West,
a vote was taken last Novem­ well in communicating to .
Toronto, Ont. MSB 2A9
ber,,, Rep. Goldwater would voters; 42 per cent' said her'PHONE 381-5005
have won the GOP senate nod had not done well in solving |
the state’s problems and 41
per cent said he had not done
well in representing the views

of 4he ma'jo'rity' of California’s
voters.
Hayakawa confirmed that
th e you ng Gold water ha s ap­
proached him about his ihtention to oppose him inpoll. The poll was commissi­ 1982.
He
reportedly
told
oned by>Goldwater.
Goldwater; -I thoroughly in­
Aiding credence-to the DM!/ tend to run and I don’t beli­
Goldwater poll were the re­ eve your polls.”
sults of a McCloskey voter
“I am running and I have
made th a t cl ea r s i n ce b efo re
again came, out the winner the November election,’’ said
with 307 per cent Hayakawa Hayakawa. Just prior to. the
was a poor second with 15 electio ns, however, Hqyakawa
per ~cent, and McCloskey fol­ had been widely quoted as
lowed with 14 per cent. Ms. saying he would steip down
Reagan polled eight per cent if’ Republican . leaders ' agreed
of\the vote.
that he would, Ibe a weak
Even more than the candid- candidate.

Siding; Doors; Thermal Windows .
And also Patio Doors. - ; 5
ALCAN AUTHORIZED DEALER

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Continued from page 1

Ronald I ate. polls/ political; experts !
Maureen have 'been" influenced into!

with 31 per cent, and that
Hayakawa, would have finish­
ed a weak second with 22 per
cent of thevote. MoCdskey
and Diego Maydr Pete Wlison
would have , finished behind
-thgjncLimibent with 14 and 13
per cent of the vote, respec-

Tel. 767-6372

if

~Tuesddy,\Feb.'24, 1981

Established: in 1939
Second Class mail No. 0388
ReagTan’s. daughter
A member of Ethnic Press
Reagan Ms. making it, known thinking-Hayakawa will.be, a
weak, candidate in 1982 by I
Association of Ontario
- she-is ‘‘very seriously thinking
the feelings expressed by, the I v *-7 ^®n*?* federation
about running.”

off; < even ; President

1993 Danforth Ave., Toronto
(ONE BLOCK WEST .pF WOODBINE)

This Land is Yours!. Invest In It! , '

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____________ • ~

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114 LAIRD DR. LEASIDE, ONTARIO
PHONE’421-6016

' ^

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Concourse Level
Toronto 928-3385

*-»Spec iali zing in Oriental
porcelainware
•-•■sJapanese s ilk-screens
wHakata Polls
Mon-Fri. 10 r00-6: 3 0 p.m.
Sat'.
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The New Canadian

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Please find enclosed $:

for which '

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Continued from page- 1

being Impolite, .and strange, have nothing in their heads at
Familiar
expressions
which all.
won’t shock or upset are more
This is very much a problem
valued than original expres­ in^ ? cross-cultural
commu­
sions..-.

~
nication, for unless there is a
,. .While.
Western
societies most . obvious group spokes­
.place value oh mutual inde- man
(perhaps some
much
dendence, the Japanese -like older .or more senior than
the Reeling of mutual depend­ everyone else), no; one indivi­
ence. A foreign business man- dual’ is permitted to voice a
- ag er: should be. careful in try­ view or even say yes, because
ing to locate the top per- •to a Japanese this would
fo r m e r a nd b e stow for m a 1, mean that he is making himpublic erpdit on him. Japa­ self - the spokesman, for the
nese often feel more comfort­ group.. It. is also regarded as
able when their idea becomes Impolite and. poor form to
la part of the invisible whole. sh ow off ability o r seize the'
spotlight
pe ndenee mean th a t th anks is context

in

such

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437 Danforth Ave. Toronto
Tel. 463-8104
c

a • group

favors, but also throughout any^ such situation should
the ongoing general relation- J learn to call on and select
ship. Maybe that’s why ex­ the proper,’ -. universally repressions' like
“okagesame
Continued on page 3
de” (“thanks to you”) are so
often used even when no
specific favors
have been
given.

362-5311

Wait for Spokes ma h
I’m sure there are many
foreign businessmen or Eng­
lish teachers _ who have faced
a- conference or; a class, and
asked the group a question.
You got no response and were
led to believe that the Jopar
nese have no Opinion's or must

4

1055 MIDLAND AVENUE (Oriole Plaza) SCARBOROUGH, ONTARIO

■ten
tom S, IWAMOTO

5r.

Page 3

.Tuesday,Feb.24, 1981

Communications

TORONTO. BUDDHIST CHURCH ,
918 BATHURST ST., TORONTO

«

s

7

666 Victoria Park Ave^ At Danforth Toronto^ Ont. 5

Toronto Japanese Gospel Church
'

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ST. JOHN’S PRESBYTERIAN,
‘ :
BROADVIEW AT SIMPSON AVE. .
SUNDAY School and WORSHIP Service, 2 p.m.
Thursday: Prayer and 'Study Fellowship 7:45 p.m.

Friday Youth Group
Pastor S. Yokota 265-3386, Mr. H. Yosiida, 4611686

3 '
3

TORONTO JAPANESE SEVENTH-DAY
ADVENTIST CHURCH
Saturday

9:30 a.m. — Bible Study
11:00 a.m. — Worship Preaching Service }

19 Mortimer Aye., Toronto — Tel; 491-6740 ‘

;

ALL WELCOME

ST. ANDREW’S JAPANESE CONGREGATION

ANGLICAN CHURCH "
HOWLAND AT/ BARTON STREETS
SUNDAY, MARCH 1st, 1981
“SHINBOKU-KAI” .
TEL. 654-5657 CHURCH OFFICE 536-5557
" REV. ROLAND M. KAWANO
,
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5.
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When Buying Or Selling A Home
Can KEN HORI

K. HORI REAL ESTATE
P
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MEMBER OF TORONTO RIAL IfiTATi BOARS
Phone: 431-91*1
14 • RsHvale Ores

Buying or Selling of Homes
.
Arranging or Buying of MORTGAGEES -

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Cali: MITS KURODA
MOM REALTY LIMITED
Member of Torontd Real Estate Board and Photo MLS Service
678 Kennedy Rd. 267-1179 Res. 261-2581

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Please ask us for your Vaction to Japan, Europe, Hawaii
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Toronto Office 162 Spadina Ave. 869-1291

PHONE 869*1291

H ^ have the Plight Policy

v TOSH IWAI

SEICHO-NO4E
TRUTH OF LIFE CHURCH
English Service. & Sunday School
on Sundays at 10:30 aim.*

Continued from page 2

■cognized '
spokesman, .
or the Japanese^ don’t complain
.should -clearly ; indicate that very mpch. They ‘respect sbme- INSURANCE AGENTS
he is,5 seeking /only?an indivi- ,one who perseveres patiently 2 Carlton St. 6th floor
dual opinion and should , call and works with ^realities.
. Toronto MSB U3
on specific participants:
in \Japanese society it can
PHONE 977-4881
Nosey or Just 'Friendly?
also be „,impolite/ to express ,

.'
one’s
personal? preference;
Buy and Sell Your House
iHave you ever been annoy- TL
.. .
. ’
. .. ,
j
,.
, , s
r
7 Thus itjs not unsual to -have
Through ed with the string of personal
z ..
, •
u
'
"
a Japanese somewhat per- )
questions which an' Inquisitive
. ,„Lm t.
Lnct.
Japanese* can fire out within
. .. '. . A + l- u
MELL REAI?ESTATE LTD^
ess insists that he decide be30 seconds? While Westerners ‘
*
ff

X
\A/l „
1880 O‘CONNOR|DRIVE
,
;
,
tween coffee or tea. When
SUITE 505
have an inherent and under
Japanese make excuses not to
TORONTO,
ONT.
}
lying respect for the privacy
attend a function, etc., they
757-5184
" F '
of an : individual, . personal
try and avoid expressing perquestions are riot at all-taboo
to the Japanese. In fact, they propriate to bow out by say­
show frien dli ri ess a n d: a * willJapan's '
ing that one would- rather
ingness to place one in the all '
play tennis that day than go
important "us” category.
bowlingj nor are. family activi­

Telephone: 534-4302
7 .
SUNDAY, MARCH 1st, 1981
’ .7
Monthly Memorial ' Service 1

- 10:30 a.m. Sunday School Service '2 “ <
11:00 a.m. English .Service
1:00 p.m. Japanese. Service /
"


i

Page 3

THE’ NEW

-

While “the - Westerner can ties a suitable excuse. For this
feel cornered or pinned down same reason you will rarely
by _a' personal/question such catch a Japanese praising
as "Do you own or rent your his own family members, as
house?” a Japanese finds it it ’ comes too, close to selfdifficu 11 Jto sta rt b r continue serving and praise of oneself.
a conversation without .back­
Some Advice
ground information . such ” as
.And -now for the ABCs of
the group to which a person
'communicating with the Japa­
belongs, on his social, family
nese.
a nd economic status. A JapaA.’ Atempt to understand,
nese . apparently
feels . a
or have some gut perceptions
compelling
need to
make

j
f.--’ *
x- ' of' Japanese behavior and
some sort of a comparative
, 1 A
cultural characteristics as excrossover from the them, to
emplified by the above. Don’/t
"us” category by way iof such
try and unnaturally fall into
exploratory’ question's, ' and of
and conform to those patterns,
.course the . exchanging of .the
but be aware of their ex­
meishi ’(calling cards).
istence,
' be
considerate,
While the Japanese are patient and sensitive!
z
very much open to private ' B. Be a good listener and
questions, they are closed., to encourage open and frank
the ideological prying or the communcation from the Japa-.
conceptual attacks which so nese. Remember that the conmariy? foreigners relish and ersational rhythm in Western
engage: in with near' stran- coriversdtion: is too fast for
gers.
.
j
the Japanese; The pace of
Rather than simply saying give' and take in conve r s a tio n that they are closed to some- al exchange is much slower
on e tapping on or d rawi ng between two Japanese. They
out
their- " philosophies, ? it will not as readily interrupt
might be more accurate to and contradict, so the for­
eigner should sldw down and
ly identify with- the "process, avoid giving away his views
norv are they sure of where and making conclusions until
the foreigner is going, and he " ha s . hea rd fro m oth ers.
frequently most unsatisfied Constantly pause and throw
when they have arrived, after out numerous chance.s for the
what seems to the Japanese listener to give his own views
actual exercise. Japanese in­
tellectual exercise. Japanese
also dislike a game-like ap­
proach to arguing. They see
it- as . unnecessarily. flippant
and irisincere.1

While. Westerners see confrontatipn as a catalyst, the
Japanese 'revere apology as a
lubricant. If everyone is con­
stantly and immediately admittincj their, fault in any
-misunderstanding, it has . a
very defusing and disarming
effect, One should always
? it
confrontation
avoid
never, pays'. The Japanese will
merely think that you are im­
mature, childish and not cap­
able
of
controlling
your

emotions.

You may have noticed that

and feedback^ . .. >
C. See ourselves as the
Japan e se s e e u s. . Rem e mb e r
that thp Japanese ~ find our
unfamiliar foreign communica­
tion patterns- Just as strange
and unique as we find theirs.
Our directness, confrontation,
Western
straight-line
logic
and
tendency
to. demand
quick and definite responses,
etc., can .leave the Japanese
feeling embarrassed and fru­
strated. They can be made to
feel that it is hopeless to
make themselves understood
by foreigners. Keep in mind
that the Japanese have their
own criticisms of Westerners
and many may see u- as
childish' and - lacking *
control as well as too simple,
immature and insensitive—

J

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Shitoryu Itosukai
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3751 Bloor St. We^t
(Westwood Theatre Plaza)
^Phone 233-3478
Eastern Toronto
a
Headquarters

J.C. Cultural
Centre
Shitoryu Karde
Dojo
123 Wynford Dr..
Don Mllls, Ont.

J

Page 4

sow



Tuesday, Feb. 24, 1981

NEW

THE
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